All the details, when you want them
By creating your own online account, you can have access to all the vital information about your plan 24/7. In some cases, where applicable, you’ll also have your employment work history.
Once you have an account, you can:
- View details of claims submitted and paid, along with explanation of benefits
- Create and update personal information, including address, phone number, email address and password
- View dependent and beneficiary information
- Access benefit booklets
- Download claims forms
Want to learn more? Click here for our Frequently Asked Questions for plan members.
Call or email us
Even if you have an online account or have questions about setting one up, call us or send an email. Our contact center is available to answer your questions from 7:30 AM to 9:00 PM Monday to Thursday, and 7:30 AM to 7:00 PM Friday (EST), at 1-866-532-8999, or via email at firstname.lastname@example.org.